Frequently Asked Questions
Are these original paintings?
Yes. Every artwork in the gallery is a one-of-a-kind original oil painting on canvas, hand-painted by Paula Pango.
How is payment handled?
Payment is processed securely through Stripe. We accept all major debit and credit cards. You do not need to create an account to purchase.
Do you ship internationally?
Yes. We ship worldwide. Shipping costs and delivery times are calculated at checkout based on your destination.
How are paintings packaged?
Each painting is carefully wrapped in protective material and shipped in a custom cardboard box. Larger works are sent in reinforced wooden crates when necessary.
Can I commission a custom painting?
Yes. Paula accepts a limited number of custom commissions each year. Please get in touch via the contact form to discuss your idea, size and timeline.
What if the artwork I want is sold?
Sold artworks are marked clearly in the gallery. While each piece is unique and cannot be reproduced, you can commission a similar themed work or sign up for updates when new pieces become available.
Did not find your answer? Contact us.